FAQ
Questions:
Answers:
What’s the difference between Marriage agency and Dating agency?
Marriage & Dating are two completely separate parts of the site.
Marriage agency is for those who are serious about getting married and ready to do it.
Dating agency is for those who want to be a part of community of interesting people, find friends, pen pals, lovers etc. So, think about what you really want and then join the one or the other part.
Marriage agency and Dating agency, are they connected to each other or these are two completely separated parts of the site?
Marriage and Dating are two separate parts of the site, with different rules, different members and different prices.
How can I be sure that your agency is real? Do you have an office? Where is it located? How can I contact you?
Our agency is situated in Kharkov, Ukraine.
our office address: Moskovskiy av., 96.
our office phone number: +38 (0572) 27-26-34
our emergency phone number: +38 050 159 59 10, 24/7.
our e-mail: info@elitisclub.com
You are welcome to contact us any time you like. We are always at your disposal!
I found a girl in your Photo gallery how can I see more photos and get information about her?
You should just click on the photo of the girl you like and you will get to her personal page with more photos and personal info of this girl.
Do you have kind of a quick search at your site? Is there any way that I can find out how many ladies correspond to my wishes before I register at your site?
Yes, there is! You need to go to Marriage agency or Dating agency, depending on what kind of relationships you are looking for, then click on Search me button, first one on the left side menu of the page. There you fill in the form with all your demands and requests and you will get the list of persons corresponding to your criterion.
What is User’s area?
User’s area is your personal area in the Elitis Club. As soon as you register in the Elitis Club your profile will be checked in 24 hours. After it is activated you can log in with your Login and Password and get directly to your User’s area. It consists of four sections:
- in My details you may add or change your info;
- in My photos you may change your photos;
- from My messages you may write first free letter to all the ladies you like in our club, and there you also write letters to people in your contact list;
- My contacts is a list of people whose contact you have bought or received when buying Membership or VIP statuses.
I want to register at your site and add my profile to the data base and Photo gallery. How can I do it?
You should go to Introduce yourself in Marriage agency or Introduce yourself in Dating agency, depending on what kind of relationships you are looking for and fill in the application forms there.
Please, supply as more detailed info about yourself and your desirable partner as possible. This will increase your chances to find that special One who is also looking for you!
Why do you demand that much personal info from me?
We are a serious and reliable marriage agency. We work and help only seriously marriage-oriented people. We give guaranties to our clients and we need to be able to contact you if necessary. That is why we need to know this personal information. Be sure that we will not share or sell the info you give us to any third parties.
Do I have to register to write first free letters?
Yes, only registered users can write first free letters and communicate with other singles in our Marriage agency or Dating agency.
How much does it cost to register at your site?
Registration is absolutely free and easy!
I forgot my Login, what should I do?
You should e-mail us to info@elitisclub.com and we will send your Login to your e-mail address. Don’t forget to mention your full name and ID, if you remember it.
There are lots of fraud marriage agencies who post photos of beautiful women, mostly unreal, just to charge men with money, how do I know that your women are real?
We have such a service as Web-cam dating. This is a live communication with a girl via web-cam. It is a paid service but for our clients we give first 10 min. of a live communication with the girl absolutely free. So, you can make sure that you are writing and communicating with a real girl.
I’m looking for a wife but for my personal reasons I don’t want to place my pictures to the public view. How can you help me?
Your privacy is our priority. If you don’t want your photos to be displayed on the site but still want us to help you find a wife, it is necessary to register on the site and mention ‘DO NOT ACTIVATE MY PROFILE’ in About myself field. For that you should go to Introduce yourself page and fill in the application forms. Three photos are obligatory!
We can help you by the following means:
- you will choose all the ladies you like in our Photo gallery and then we will present your profile to them;
- we have a lot of seriously marriage-oriented ladies in our internal database who are not in our Photo gallery for their own reasons, so we may present your profile to those who correspond to your criterion;
- you also may order our Your media ad and Individual search services;
- if you prefer some other way of our cooperation you are welcome to write us to info@elitisclub.com.
Is it safe to make payments on your site?
Yes, it is absolutely safe. All payment transactions made in www.elitisclub.com, take place on the 2CO SSL server. When you order a service you advance to an SSL-encrypted order page, which guaranties the security of your personal and payment information.
How can I pay?
You may pay by credit cards or by wire transfer. For this you should log in, choose the item you would like to buy and press ‘Order now’, you will get all the necessary info there.
I ordered a service the price of which is not fixed but agreed, so I can not order it from tables of services. How can I make this payment?
It is easy. Log in and ñlick on the credit card signs at the bottom of the page. There you will need to fill in all the necessary info.
Can I contact a girl free of charge?
Yes, you can write your first letter absolutely free to as many ladies as you wish.
How can I send my first free letter?
First, you should register on the site, it’s free! Then when your profile is checked and activated you should log in with your Login and Password, and after that you may write your first free letters to anyone you wish. Just press Send me a free message button on the personal page of the desired person.
Why are all first letters free of charge?
All first letters are free of charge, because we don’t want you to risk your money. We give you a chance to find out if the lady you like is interested in you and only then decide to continue corresponding and to pay for our services.
How do I send letters to the ladies? Where can I do it?
You can send email letters while browsing ladies' photos in the Photo gallery, clicking on Send me a letter button on the personal page of the girl you like.
You can also do it from your mail box in your User’s area, clicking on My messages/Create new message.
Note:
How do I receive my letters?
You receive all incoming emails in your User’s area in My messages/Inbox.
Each time you get a new message in your Inbox, we will send a notification letter to your personal e-mail.
I want to send first letter to a girl and I am confused. I want to make a good impression and I do not know what is better to write to her! What would you advise me?
The most important thing is to be sincere and stay yourself!
Any kind of relationships which start from nice but fake information have no future. Plus, that kind of approach will save your time and money and give you more chances to find the right person for you!
Usually lady is interested to know about your personality, your occupation, your hobbies and interests in life. She is curious why did you choose her among all other ladies on the site and why do you want to know her better. She will appreciate your sincere interest about her and she will answer all your questions with pleasure. A very good thing is to send a nice picture of you, it is actually very important.
Will I get some notification letter when I get a new mail?
Every time you get a message in your mailbox in your User’s area, a notification letter will be sent to your personal e-mail.
Why should I pay money for sending letters?
You pay for services which our agency provides you with. Such as translation of your letter, (which is mostly necessary), printing, transfer of a letter to a girl and then translation of her answer and transfer of it to you. Not all the girls have i-net access, that is why we have to transfer your letters in any other possible way.
Does the agency guarantee confidentiality of correspondence?
Yes, absolutely! We guarantee total confidentiality of correspondence. Your letters will not, in any case, be seen by any third parties, except for interpreter if necessary.
I received a reply to my first free letter. What should I do to go on corresponding? How much does it cost?
There are several ways to do it. You choose what is best for you:
- you may pay for each single letter, using Full Mail Service in Mail service. The price is $7 for letter up to 1800 characters and $10 for letter up to 3600 characters;
- you may buy a contact with a lady and it means that you will be able to write letters to her personal mail box in her User’s area in the Elitis Club. The price for one contact is $7 for one month period;
- you may buy Membership, become Member or VIP of the Elitis Club and get a great number of different advantages. Read about these advantages in Membership.
Member status $50 per month, VIP status $90 per month.
Why should I pay $7 for each separate letter in your Mail service if I can buy one Contact for $7 and send as many letters as I wish?
Of course, you may buy Contacts, it is much more profitable, but you can use it only if your lady has i-net access, speaks your language and does not need help of interpreter. We take $7 for our Full Mail Service because we translate your letter, forward it to a lady and then we translate a lady’s answer and forward it to you.
There are lots of free dating sites in the Internet, why should I pay for corresponding with your women?
There is really a great number of free agencies and dating sites in the web but none of them gives any guarantees and moreover even warns their users that people on the photos may not be the ones they claim to be.
Our agency guarantees that all the girls on our site are real and are serious in their intention to get married.
Can I send my pictures with the letter?
Yes, of course you can send pictures. Read about this in our Mail service(Photo & Scan Service info)
I would like to make my girlfriend a gift which is not on your list. How can I do it?
First, you should e-mail us to info@elitisclub.com where you specify your desirable gift and we will report all details to you. To pay for it, click on the credit card signs and specify the subject and the sum on the page that will appear. You may make payments by credit card as well as by wire transfer.
How can I get lady’s phone number?
There are two ways to do it. You may buy her phone number in Phone numbers table on our Services or you may do it right from girl’s personal page by pressing the Buy my phone number button.
Note: Member receives 5 phone numbers free!
VIP of our marriage agency receives unlimited access to phone numbers!
Read about the advantages in Membership.
What kind of advice can I get in the If you need advice section? What problems can you help me to solve?
Our specialists will help you with any questions concerning your personal life, your problems in couple and/or family, problems at work, communication problems, problems with your friends and any other kind of your personal problems.
How exactly can you help me?
We have two means of helping you.
First is our Question-Answer service in If you need advice. You ask a question that bothers you and our consultants will give you complete answer on it. It is free and available for Members and VIPs of Marriage & Dating agency Elitis Club.
Second is a private consultation via web-cam with our highly qualified psychologist who will answer your questions and help you find the best way to solve your problems. To order this consultation you should go to Find essence. To get this consultation you should be registered on the site.
What is “Contact”?
Contact is a direct letter exchange with a desirable person. When you buy contact you are free to write letters right from your User’s area / My messages / directly to your lady’s User’s area. It is very convenient because you may write as many letters as you wish. There is only one thing, this service is convenient for you only if your lady has i-net access, speaks your language and you do not need any help with translation. In case your lady does not speak your language we advice you to use Full Mail Service.
How can I add someone to my contact list?
If you got registered in our marriage or dating agency but still did not obtain Member or VIP status, then you are Guest at our club. It means, that you may buy girl’s contact directly from her personal page. Log on with your login and password and click on Buy my contact button on the personal page of the girl you like. This lady will appear in your contact list and you will be able to communicate with her freely as much as you wish, if a girl speaks your language.
If you are a Member you get 5 contacts free. To add 5 ladies you like to your contact list you should click Add me to contacts button on their personal pages.
If you are VIP you get unlimited number of contacts!
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